Custom CRM Development Services for all Industry

End-to-end custom CRM development solutions for helping you understand customer behavior, demographics, purchase patterns, and attitude. Akratech’s experienced CRM developers build you a solution that allows you to store lead/prospect contact details, pursue sales opportunities, manage campaigns, record and solve customer issues, and nurture customer journeys.

Akratech CRM technology provides organizations with the insight and data needed to understand their customers and optimize sales. Customer Relationship Management platforms developed by Akratech can help you get ahead of your competition and retain loyal customers here.

Build Customer Relationship

Build and Maintain Excellent Customer Relationship

Manage your company’s relationships and interactions with current and prospective customers with efficacy. Enable your marketing and sales teams to stay connected to customers, streamline procedures, and increase profitability.

Customer relationship management is critical for customer acquisition and retention, which is the primary goal of CRM operations. We assist our clients in accelerating their CRM transformation activities in order to grow sales, increase productivity, and improve customer service – all while lowering operational costs and shortening time-to-market.

We offer services such as CRM software designing, CRM software setup, CRM software implementation, CRM software development, CRM software testing, and CRM software training. Additionally, we provide CRM to CRM migration services, CRM Automation and set-up services, and CRM strategy consulting and implementation services.

Akratech custom CRM development service equipped your organization with the necessary tools to foster relationships with customers, service users, or colleagues throughout the customer lifecycle, from customer acquisition to earning their business, and offering assistance and additional services.


CRM Features recommend including your Custom CRM Solution

Lead tracking
lead and opportunity tracking

Track your leads through the entire sales cycle, from the first contact to conversion. This feature helps your sales team prioritize efforts and optimize follow-up strategies, ultimately improving conversion rates.

Contact management
contact management

Efficiently manage customer information, interactions, and communication history. Contact management features ensure that your customer relationship, marketing, and sales teams have easy access to valuable insights, enabling personalized interactions and targeted marketing efforts.

custom dashboard
customizable dashboards & reports

Gain real-time, actionable insights into your business performance through customizable dashboards and comprehensive reports. These tools allow you to monitor key metrics, measure progress, and identify areas for improvement.

noun-task-6351833 1
task & activity management

Stay organized and updated by assigning tasks, setting reminders, and tracking activities within the CRM. Ensure that important follow-ups, meetings, and customer interactions are not missed, ultimately leading to improved customer satisfaction.

automatiion flow
automation & workflow management

utomate routine tasks and streamline processes to enhance productivity. Workflow automation ensures that your team can focus on high-value activities while routine operations are handled efficiently.

integration capabilities in a custom CRM solution

Seamlessly integrate your custom CRM solution with existing software and tools, such as email clients, marketing automation platforms, and customer support systems. Integration enhances data flow and reduces manual data entry.

sales and pipeline management

Visualize your sales pipeline, forecast revenue, and track deals in progress. This feature aids in monitoring sales performance, identifying bottlenecks, and making informed strategic decisions.

customer support & ticket

Provide exceptional customer support with a built-in ticketing system. Effectively manage and resolve customer inquiries, complaints, and requests, enhancing overall customer satisfaction.

Mobile accessibility

Enable your team to access CRM data on-the-go through mobile devices. This feature empowers remote and field teams to stay connected and informed, improving responsiveness to customer needs.

Enhance Business Relationship

We support organizations to enhance their business relationships & increase profitability through our CRM Consulting Services.

Client Relationship Management is required to manage all the relationships and communications happening between the company and potential customers. CRM focuses on improving business relationships while keeping the companies in touch with the customers, well-organize processes, and ensuring profitability. Our key focus to use CRM is not only to store & inspect our client details but also to recognize the opportunities for sales, acknowledge service problems and handle marketing campaigns with all of them in a centralized location, making all client interaction accessible to everyone in the company.

CRM Strategy

Our Client Relationship Strategy

  • Our Client Relationship Management goal is to improve business relationships. We help companies to stay connected to their clients, streamline processes and improve profitability. We ensure that the client relationship strategy is supported by analytics and experience design to create bigger changes that correspond with your core brand promise.
  • Our CRM consultant help evaluates, select, implement, support, and optimize the required CRM tools & processes to meet your business requirements. We bring in technology as a means to bring in new clients, meet their expectations, and focus on client engagement by arranging client & prospect details in order to build strong relationships & help businesses grow faster. We will assist you in growing your client base by:

Our Client Relationship Management consultant helps make enhancements in necessary areas that directly contribute to Client Satisfaction & Retention. We help boost your sales productivity, client satisfaction & faster decision-making leading to growth.

Our CRM Consultant experts help to easily & rapidly recognize, add & group new clients. With the right clients, our client relationship managers help to boost sales & prioritize opportunities as well as marketing campaigns to verify leads that need attention to become quality clients.

Using CRM, we focus on organizations to help recognize their clients better, cross-selling & upselling chances which help them to improve client engagement from existing clients. Through this, Client relationship managers can keep the clients satisfied with better service and increase customer retention.

As our clients expect rapid, customized support. Our customized CRM system enables the high-quality services that the clients are looking for. Organizations can easily recognize the client’s behavior with a record of every interaction so we are capable of answering client needs quickly.


akratech's Zoho CRM integration services

  • Our Zoho CRM integration services empower your business to leverage the full potential of Zoho CRM within your existing systems. Seamlessly connecting Zoho CRM with your organization's processes, our integration solutions enhance data flow, streamline operations, and drive efficiency. By integrating Zoho CRM, you can consolidate customer data, automate workflows, and gain real-time insights that inform your business decisions.
  • Our experienced team ensures a smooth integration process, mapping Zoho CRM functionalities to your specific needs. Akratech's Zoho CRM developers can help you out with the following.
CRM features

Here are the must-have CRM features we recommend including in your custom CRM solution

Zoho CRM Customization
Zoho CRM SMS Integration
Zoho CRM email Integration
Zoho CRM Social integration
Zoho CRM Integration
Zoho CRM Google Maps Integration
Zoho CRM Invoice Integration
Zoho CRM Integration with Google Sheets
Zoho CRM Accounting Integration
Zoho CRM Marketing Automation Integration
Zoho CRM ERP Integration
Zoho Campaigns Integration

Have a CRM Project in Mind?

Empowering Scale-ups & Enterprises with Game-Changing CRM Solutions and Mobile Applications

Unlock unparalleled customer insights and streamline operations with our customizable CRM solutions. Revolutionize your business relationships and drive growth with intuitive mobile applications tailored to your needs


Custom CRM Development Services

  • we provide a comprehensive suite of custom CRM development services to cater to your unique business needs.
  • Our dedicated team of experts excels in delivering tailored solution
  • enhance customer relationships, streamline processes, and boost overall efficiency.
How CRM Benefits

How our Customer Relationship Management benefits organizations

Our processes enable businesses to communicate with the goal of engaging customers, building great relationships, and increasing customer loyalty. To improve support, we track and measure performance, such as marketing campaigns, and conduct customer analysis.

  • We provide a Customized Client Relationship Management System that is capable of integrating sales, marking & customer engagement presenting an aggregated view of the clients.
  • Our Client relationship managers focus on having a client-oriented process to retain the maximum number of clients who are satisfied and are returning.
  • Our CRM consulting service guarantees, business growth, sales productivity, and end-to-end client support enabling organizations to have a vast number of satisfied clients.
  • Produce reports with a minimum understanding curve for easy analysis & evaluation.

Tailored Customer Relationship Management System Advantage

Investing in a custom CRM solution developed by Akratech offers a multitude of advantages that are tailored to elevate your business processes and customer relationships. Here are some key benefits of opting for our custom CRM development solutions:

tailored to your needs

Custom CRM solutions are designed specifically to address your unique business requirements. Our experts craft functionalities that align perfectly with your processes, ensuring optimal efficiency and productivity.

enhanced customer relationships

A custom CRM empowers you to cultivate deeper customer relationships. With personalized interactions, targeted communication, and comprehensive insights, you can provide exceptional experiences that build lasting loyalty.

streamlined workflows

Our custom CRM solutions optimize your workflows, eliminating inefficiencies and automating repetitive tasks. This frees up your team's time, allowing them to focus on high-value activities and strategic initiatives.

data-driven decision making

Gain valuable insights through customized dashboards and reports. With accurate data at your fingertips, you can make informed decisions that drive growth, identify trends, and capitalize on opportunities.

noun-scalability-4344319 1
scalability and flexibility

As your business evolves, your custom CRM solution evolves with you. It's built to scale seamlessly, accommodating increased data, users, and functionalities without compromising performance.

noun-increase-sales-2155788 1 (1)
improved sales performance

A tailored CRM solution assists your sales team in managing leads, tracking opportunities, and forecasting revenue. This leads to increased conversion rates and a more efficient sales process.

data security and compliance

Custom CRM solutions ensure the highest levels of data security and compliance with regulations. Your sensitive customer information remains protected, fostering trust and credibility.

cost efficiency

While the initial investment in a custom CRM solution may be higher, it pays off in the long run. You avoid paying for unnecessary features, and the increased efficiency leads to reduced operational costs.

competitive advantage

A custom CRM solution gives you a competitive edge by providing capabilities that are uniquely aligned with your business strategy. It helps you stand out in the market and deliver exceptional value to your customers.

Manage & Track Leads

Specially Developed CRM To Manage And Track Leads:

Maximize your lead conversion rates with a specially developed CRM system! Our Specially developed CRM to manage and track leads can help you manage leads more efficiently, identify those that are most likely to convert, nurture them through tailored content, and track progress in your sales pipeline.

Additionally, our CRM system provides reporting analytics which can help you optimize your lead generation and conversion efforts. Contact us today to learn more about how our CRM professionals get the most out of your leads by developing a customized CRM for your needs.

Track Leads

CRM For Vendor Management

Vendor management is the process of managing relationships with vendors, suppliers, and other third-party service providers.

Our robust CRM system for vendor management can be used to streamline operational processes and manage vendor relationships more effectively.

Our CRM for vendor management involves maintaining a database of all vendors, tracking vendor performance metrics, managing communication with vendors, collaborating on projects, and monitoring for potential risks.

These features can help businesses improve their bottom line by reducing overhead costs associated with vendor relationships. By utilizing a CRM system for vendor management, businesses can maximize their efficiency and ensure that all vendor-related tasks are completed in a timely and cost-effective manner.

  • Business Growth Strategy
  • Evaluation & Readiness
  • Discovery Phase
  • Software Evaluation
  • Client Support
  • Business Assessments
  • Business Process Alignment
  • Client Retention
  • Client Experience
  • Increase profitably
  • Cloud Migration Service
  • Upgrades & Performance Optimization
  • Cloud Implementation Servicess
  • Custom Development and Testing
  • Change Management
  • Flexible, end-to-end support services
  • Improve Client Experience
  • Remote hybrid support
  • Performance Management
  • Integration across Finance, HR, Sales/Marketing
  • Integration with ERP, BI, etc…
  • Mobile & Server Deployment
  • Project Management
  • Process Automation & Optimization

Custom CRM Development Process

We understand that every business is unique. Our custom CRM development services are tailored to create a solution that aligns perfectly with your organization’s goals and requirements. Transforming your business with a tailor-made CRM solution involves these key steps

discovery and requirements

We delve into your business goals and challenges, gathering vital insights to shape the foundation of your custom CRM.

custom CRM solution design

Our experts design a strategic architecture, crafting features and workflows that align with your objectives

development and testing

Our skilled CRM developers bring your solution to life while rigorous testing ensures seamless functionality.

custom CRM integration onboarding

We seamlessly integrate your CRM with existing systems and provide thorough training for effective adoption.


Frequently Asked Question

What is CRM Software

Akratech Customer relationship management (CRM) software is a tool used to capture, store, and analyze customer data. Our CRM solutions are designed to help businesses understand their customers and build relationships with them. The data collected through Akratech CRM tools can provide valuable information such as purchasing histories, customer preferences, and buying habits. This data can be used to improve marketing campaigns and increase sales revenue.

How to choose right CRM Software

Many businesses are turning to modern ground-breaking CRM software for their business needs. Making the right choice is absolutely essential, as the wrong decision could end up costing valuable time and resources. When choosing CRM software, the most important factor is to find one tailored to your business’s needs that can scale with your growth plans. Selecting a system that integrates with existing tools such as marketing automation, data analysis, customer experience dashboards and more is also crucial for maximum efficiency. Taking into consideration our Akratech CRM Solution will be the best tool for success.

How much does the software cost?

The cost of CRM software can vary depending on the features and support you’re looking for. Generally, plans start at around $ 10 per user/month for basic packages and increase in price for more advanced features such as analytics and customizability.

Hire the best contract software developers

Hire remote developers or Hire Remote Development Team

Hire remote developers or Hire Remote Development Team based on your project needs – individual or a group of expert developers.
We assist you in quickly and affordably hiring developers and development teams for your specific needs.