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Location: Chennai

We are looking for Virtual Assistants with experience in the Healthcare industry. The Virtual Assistant is expected to look after the crucial tasks of a doctor, maintain the Doctor-Patient relationship, and enhance Patient Care.

Requirements

  • Minimum 1 year of experience as a Virtual Assistant in remote working/in a hospital or clinic.
  • Must have strong communication and organizational skills
  • Proficient in the English language.
  • Willing to work with flexible hours.
  • Must maintain the confidentiality of details to a high extent.
  • Skilled in working with technology and trained with appointment scheduling, medical billing, messaging, doctor-patient encounters, and more.
  • Ability to work under general direction and independently.

Responsibilities

  • Scheduling and coordinating appointments with patients on behalf of a doctor.
  • Keeping patients in the loop in case of prescribing medications, lab reports, medical billing, medical history, sending messages, and more.
  • Ability to manage time and patients in case of associating with multiple doctors.
  • Analyzing associated doctor’s timings and availabilities to attend appointments and accordingly updating calendar timings to book appointments.
  • Updating the status of every appointment whether attended, canceled, or unattended.
  • Often communicating with patients in a polite and friendly manner to know about their experience with the doctor and the services given from appointment to payment.